Money Back Guarantee

If you are not satisfied with your Profoot product we offer a money back guarantee*. Follow the steps below to get your full refund. If you have any questions please contact us.

Step 1

Please check the tables below for your product.

There are two types of guarantee, 14 days and 30 days.

Step 2

Make sure you have your proof of purchase.

Let us know why you were disappointed with our product and write down your name and address, so we know where to send the cheque!

Step 3

Please send the product, the proof of purchase and your details (including why you are disappointed) to the following address:

Profoot (UK) Ltd
PO Box 42710
London
N2 0XW

Please allow 3 to 6 weeks for processing.

  • 14 Day Guarantee

    • 24 Hour Feet
    • Corn Wraps
    • Corn Wrap XL
    • Gel Insoles
    • Heel Snugs
    • Intensive Repair Cracked Heel Cream
    • Invisible Insoles
    • Memory Foam Insoles
    • SoftGel Ball of Foot Cushion
    • SoftGel Toe Separators
    • SoftGel Toe Support
    • SoftGel Gel Tube
    • SoftGel Bunion Protector
    • Toe Protector
    • Toe Spreader

  • 30 Day Guarantee

    • All Day Comfort Insoles
    • Double Cushion Insoles
    • Double Deodorising Insoles
    • Gel Bunion Sleeve
    • Gel Heel Cushions
    • Gel Max Heel Pads
    • High Heel Insoles
    • Lambswool Insoles
    • Memoreze Insoles
    • Supersport Arch Supports
    • Toe Beds
    • Triad 3/4 Length Insoles
    • Ultragel Insoles

*Not all products carry the guarantee. Please check the packaging.